This site is dedicated to the X-Plane product. This is not the forum to raise problems related to other products. These are third party product problems and you should contact the reseller(s) or take your problem directly to the developers of that product. With regards to your problem with Avast and internet connections.
If you did purchase from Laminar Research as a digital download then raise the problem through support at I am totally sure they will be able to solve your problem. In relation to Steam it is a 3rd party hybrid version of X-Plane that has no connection with the official developers being Laminar Research. If you purchased an X-Plane version from somebody else other than directly from Laminar Research eg Steam, then take the deactivation key problem to them.
Graphics: DirectX 11-capable video card from NVIDIA, AMD w/ 512 MB VRAMI am not with Laminar Research just a flight simmer from down under.Ĭonsidering the first line of your problem raised above did you purchase X-Plane from a company called g2a? If so have a look at the following link found at Good luck in obtaining the refund if you did. Graphics: NVIDIA or AMD video card w/512 MB VRAM. Additional scenery areas can be downloaded at no charge at any time after purchase. 
Additional Notes: The disk requirements are based on how many world scenery areas are downloaded. Graphics: DirectX 11-capable video card from NVIDIA or AMD w/ 512 MB VRAM. Processor: Intel Core i3, i5, or i7 CPU with 2 or more cores, or AMD equivalent. New buildings & roads to better simulate European cities. Busy, "living" airports with pushback tugs and roaming fuel trucks, able to service both your aircraft and the simulator's AI planes. Realistic avionics: all planes are IFR-ready right out of the gate. A new effects engine for lighting, sounds, and explosions. Consistently usable 3-D cockpits and stunningly high-resolution exterior models for all included aircraft. A completely redesigned, intuitive user interface that makes setting up and editing your flight a breeze. 
X-Plane 11 is the detailed, realistic, and modern simulator you've been waiting for.
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